Cookie Policy
Last updated: January 15, 2025
MentraCere uses various tracking technologies on mentracere.com to improve your browsing experience and understand how visitors interact with our educational platform. This policy explains what these technologies are, why we use them, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. They help websites remember your actions and preferences over time, so you don't have to keep re-entering information whenever you come back or navigate between pages.
Most modern websites use cookies because they're essential for providing personalized experiences. Without them, every time you moved to a new page, the site would treat you like a completely new visitor.
Types of Cookies We Use
Essential Cookies Required
These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. mentracere.com cannot work correctly without these cookies, and they're automatically activated when you use our site.
Functional Cookies Optional
These remember your preferences and choices. For example, they might store your preferred language, location settings, or whether you've dismissed certain notifications. This makes your experience more personalized and convenient on return visits.
Analytics Cookies Optional
We use these to understand how visitors use our platform. They collect information about which pages get the most traffic, how long people spend on different sections, and where visitors encounter problems. All data is aggregated and anonymous.
Marketing Cookies Optional
These track your browsing activity across different sites to build a profile of your interests. We use them to show you relevant educational content and program information that might interest you. You can opt out of these at any time.
How We Use Tracking Technologies
Beyond standard cookies, we also use similar technologies to enhance your experience on mentracere.com. Here's what they do and why they matter.
- Session Storage: Temporarily holds information during your visit. This data disappears when you close your browser, making it useful for short-term tasks like maintaining your shopping cart or form progress.
- Local Storage: Keeps data on your device for longer periods. We might use this to remember your course preferences or save your progress through our learning materials.
- Pixel Tags: Small invisible images embedded in emails and web pages that tell us when content has been viewed. This helps us understand which educational resources are most helpful.
- Browser Fingerprinting: Collects information about your browser and device settings to create a unique identifier. We use this sparingly and only for security purposes.
Data Retention Periods
Different cookies stay on your device for different lengths of time. Some expire the moment you close your browser, while others stick around longer to remember your preferences.
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Maintain your active session and temporary preferences |
| Authentication | 30 days | Keep you logged in across visits if you choose to stay signed in |
| Preference Settings | 1 year | Remember your language, display settings, and interface choices |
| Analytics Data | 2 years | Track long-term usage patterns and site improvements |
| Marketing Tracking | 90 days | Show relevant educational content based on browsing behavior |
Managing Your Cookie Preferences
You have full control over which cookies you accept. While some are essential for the site to work, you can disable optional cookies through your browser settings. Keep in mind that blocking certain cookies might affect how the site functions.
Google Chrome
- Click the three dots in the top-right corner and select Settings
- Scroll down and click on Privacy and security
- Choose Cookies and other site data
- Select your preferred option or click See all cookies and site data to manage individual sites
Mozilla Firefox
- Open the menu and select Settings
- Navigate to Privacy & Security on the left sidebar
- Under Enhanced Tracking Protection, choose your preferred level
- Click Manage Data to view and remove specific cookies
Safari
- Go to Safari menu and select Preferences
- Click the Privacy tab
- Choose your cookie blocking preferences
- Select Manage Website Data to control individual site cookies
Microsoft Edge
- Click the three dots and select Settings
- Choose Cookies and site permissions
- Click Manage and delete cookies and site data
- Toggle your preferences or click See all cookies and site data
Important Note About Cookie Management
If you choose to block all cookies, you might not be able to access certain features of mentracere.com. Some pages may not load properly, and you'll need to log in each time you visit. We recommend allowing at least essential cookies for the best experience.
Third-Party Cookies
Sometimes cookies come from services we use rather than directly from mentracere.com. For example, when we embed videos or use analytics tools, those providers might set their own cookies.
We work with reputable third parties and ensure they follow strict privacy standards. However, we can't control their cookies directly—you'll need to manage those through the third party's own settings or your browser preferences.
Updates to This Policy
We review and update this cookie policy periodically to reflect changes in technology, legal requirements, or how we operate our platform. When we make significant changes, we'll update the date at the top of this page.
We recommend checking back occasionally to stay informed about how we use cookies and how you can protect your privacy. If we make substantial changes that affect your rights, we'll notify you through email or a prominent notice on our website.
Questions About Our Cookie Usage?
Email: help@mentracere.com
Phone: +84 988 891 978
Address: B13C, Ấp 2, Vĩnh Lộc B, Bình Chánh, Thành phố Hồ Chí Minh 70000, Vietnam